“I stopped before paying.”
The planned journey starts with the cart and the reason it was abandoned: a product question, delivery uncertainty or a purchase to resume. Re-engagement requires store integration and permissions.
SALESMIND / COMMERCE
CommerceVoice AI for ecommerce
The cart stops.
The conversation can continue.
Abandoned carts, unanswered enquiries and contacts to follow up. We’re building voice agents to help your store restart those conversations, understand what is missing and support the purchase decision.
Shopify preview · recovery campaigns in development
ILLUSTRATIVE SCENARIO
WeekenderIllustrative cart
Commerceby SalesMind · AI
I left this bag in my cart.
Let’s pick up there. Is there something you’d like to check?
Cart · requested follow-up · example
An authorised follow-up scenario: understand what stopped the purchase. This is not a real call.
01 / THE JOB TO DO
Between “I like it” and “I’ll take it”,
there is often a question.
Not every abandoned cart is a no. We start with what interrupted the decision and permission to reconnect, then build a useful follow-up.
“We talked about it, then nothing.”
Campaigns for authorised contacts, with a clear reason to restart the conversation. Replies and outcomes guide the follow-up, including when to stop or hand over to the team.
“Which one is right for me?”
Catalog, product features and customer questions in the same conversation. A journey to resolve doubts before checkout, with human review when information is missing.
02 / BUILT FOR COMMERCE
Your brand,
in every conversation.
The product is designed for merchants selling across markets. Voice, language, catalog and policies should reflect each store. Start with one verified market, then expand what works.
Your voiceYour brand’s tone and selling style.
Your rulesApproved sources, limits and human handover.
Your marketsLanguages and scenarios to be tested for each store.
Your controlPermissions, consent and clear reporting.
03 / WHERE WE ARE
Starting with Shopify.
The app is connected to a Shopify development store and reads its demo catalog. Integrated voice conversations and recovery campaigns still need to be completed and tested; this preview does not start follow-ups.
Open Commerce previewMerchant development environment. Not yet a published Shopify App Store app.- 01App and HTTPS previewAvailable for technical reviewREADY
- 02Store connectionDevelopment store, demo catalog and voice test verifiedDEV VERIFIED
- 03Cart recovery and re-engagementIntegration and operational testing to completeTO VERIFY
SALESMIND COMMERCE
Tell us what you sell.
We’ll start with your shoppers.
Share your store, the markets you sell in and where you want to start: abandoned carts, re-engaging contacts or shopping guidance.